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Our Philosophy!
The way of doing business continues to change and convergence is being created between voice and data on a daily basis. With the advancement of networking & telecommunications, STT is taking steps to keep up with this new "Information Age". With the convergence of data and voice, STT will remain in the forefront to support it's current client base and to attract up-and-coming businesses who see the value of data/voice convergence. STT sees the need to stay in tuned with these changes and will reflect the change in how we see ourselves. We will now be referred to as STT iowa.com to reflect its commitment to assisting the way people conduct business and industry in Iowa and surrounding states. |
Our Team
As a Toshiba dealer, our technicians attend technical classes through the on-line TUTOR interactive classes.
As a member of TAG (Technology Assurance Group-San Diego)STT administration and technical staff share ideas, solutions, and new creative methods of addressing both simple and complex applications with voice and data companies across the country each and every day.
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Credentials: 4 Year US Navy Veteran (72-76 Viet Nam era) in Radio & Teletype Communications. Started in Telecom Industry in 1979 with Central Telephone in Denison, IA. Promoted to Customer Service Manager in Iowa West and later promoted and transferred to Minneapolis-St. Paul, MN. as Contracts / Projects Manger. Responsible for all Twin City region telephone system installation. Honeywell, Midway Hospital-St. Paul, Cargill, Fingerhut Corp. are a few of the projects Mike was responsible for. Returned to Iowa in January 1984 and founded STT - Scott Telephone & Telecom, Inc. |
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Andrew, lives in Emmetsburg Iowa with his wife Holly, he has three children, Kylie, Keaton and Lexi. The Carters enjoy attending school events, movies and taking care of their many pets. Andrew enjoys art and is true geek when it comes to technology.
Credentials: Andrew Carter- Sales Manager comes to STT with over 15 years of sales experience. Andrew owned and operated a retail business in Emmetsburg Iowa for seven years. For the past six years has worked in technology sales selling solutions in networking, managed services and phone systems.
"Technology has become an important part of running a business, making the right choice when choosing a communications solutions provider is one of the most critical business decisions a company can make. I am very proud to be working with a company that provides quality services, quality customer service and is a leader in this industry." |
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Gennifer was a Visual Merchandising Manager for JCPenney in Washington, D.C. for 8 years and for AAFES (Army & Air Force Exchange Service) for 5 years. She also worked as a customer service representative and was an Operations Manager for a Military Clothing Sales store. After 19+ years of living outside of Iowa, Gennifer returned to Iowa, landed the boss and "worked" her way to being Office Manager. She has two children one in Washington D.C. and one in Long Beach, Ca. and is a Proud Grandma of two beautiful girls and one boy. She works in Sales & Customer Service.
Credentials: Gennifer has her Associate of Arts degree from Iowa Lakes Community College, along with many courses she has taken including the AAFES EDP management, JCPenney Management Training, Customer Service & Sales Courses, along with Toshiba Customer Service Training and basic telephony courses. |
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Jen Franker
Customer Service Manager
Jennifer@STTIowa.com
712-8524201
ext. 205
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Jen is the Help Desk Coordinator. She is in charge of all Ordering, heads up Customer Service, and is responsible for keeping everyone at STT on the "Straight & Narrow!" Not much will get past her!
Jen and her husband, Derek, moved from the Spirit Lake area where she worked in Advertising and Sales. They have two sons Gavin who was born December 2003 and Garret born June 2006.
Credentials: Jen graduated from Southwestern Technical College, Pipestone, MN. with a degree in Office Management. |
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Teresa lives in Emmetsburg with her husband Scott, son Hunter and two dogs. She enjoys spending time with her family and quilting and gardening.
Credentials: Teresa joins the STT team with 13+ years experience in the Human Services/Secretarial field. |
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Seth Sonksen
Voice & Data Technician and VOIP Specialist
SethS@STTIowa.com
712-852-4201 |
Seth, AKA, Sethery, is our resident "Wiz Kid" and local "Mr. Gadget". Seth is responsible for the installation, maintenance and repair of all STT customer equipment.
Credentials: Graduate of Jackson (Minnesota) Vo-Tech in Telecommunications. Seth is certified through Toshiba on CTX, Voice Mail, ACD and many other areas of telecommunications. |
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Our newest addition to the STT family will be taking on the duties of Voice & Data Technician, specializing in ESI systems. We look forward to a great & long relationship with Wai Li in the future. |
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 Molly the Dog
Human Operations Analyst |
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